Johnstone Supply is a retailer offering HVAC and refrigeration equipment, parts, and maintenance supplies. The franchise provides essential products and services to residential, commercial, and maintenance customers.

Key Insights
- Johnstone Supply developed through years of hands-on experience that revealed specific opportunities for improvement within the industry, resulting in innovative solutions that address common challenges while creating new possibilities for growth and customer satisfaction.
- Client relationships develop through responsive communication, reliable service delivery, and consistent achievement of promised outcomes, building trust and satisfaction that leads to repeat business and positive referrals while maintaining professional standards and accountability.
- Market education efforts help consumers understand the value of professional versus amateur service providers, creating opportunities for qualified businesses to demonstrate expertise and build customer relationships through superior service quality and reliable performance.

Franchise Fee and Costs to Open
Exploring the financial picture of Johnstone Supply gives insight into both the upfront commitment and the potential revenue opportunity. According to FDD Item 7, opening this franchise typically involves an investment in the range of $808,200 - $3,402,000, along with a franchise fee of $72,000 - $72,000.
Financial Performance and Revenue
Training and Resources
Johnstone Supply provides new franchisees with comprehensive training. This initial program offers a blend of classroom and hands-on learning, typically spanning two weeks at Johnstone Supply's headquarters. Franchisees also receive access to a robust resource library, including operational guides and marketing materials, which Johnstone Supply recommends for ongoing business development.
Legal Considerations
Legal considerations for a Johnstone Supply franchisee are defined by the Franchise Disclosure Document (FDD) and the Franchise Agreement. This franchise does not disclose lawsuits or bankruptcy information in its FDD, but prospective franchisees should still review all terms thoroughly. Consultation with a qualified attorney is essential before making commitments.
Challenges and Risks
Operating a Johnstone Supply franchise involves navigating a dynamic local market, where established competitors may already serve HVAC and building supply needs. Franchisees will need to manage diverse product inventories and complex operational demands, from efficient warehousing to timely customer service. A crucial aspect is maintaining robust relationships within the franchisor's established supply chains to ensure consistent product availability and competitive pricing.


