Fulton Grace offers residential real estate brokerage and property management services. The franchise focuses on providing exceptional customer service for buying, selling, and managing properties.

Key Insights
- Fulton Grace began as a direct response to inefficiencies and limitations that existed in conventional service approaches, with founders committed to establishing superior alternatives that prioritize customer experience, operational excellence, and sustainable business growth through systematic improvement.
- Customer interaction focuses on menu education, ingredient transparency, and personalized service that builds trust and loyalty while creating positive dining experiences that encourage repeat visits and word-of-mouth recommendations within the community.
- Technological advances continue to reshape service delivery methods and customer interaction patterns, creating opportunities for businesses that can integrate innovation with traditional service excellence while maintaining the personal touch that customers value and expect.

Franchise Fee and Costs to Open
Exploring the financial picture of Fulton Grace gives insight into both the upfront commitment and the potential revenue opportunity. According to FDD Item 7, opening this franchise typically involves an investment in the range of $77,732 - $156,360, along with a franchise fee of $49,500 - $49,500.
Financial Performance and Revenue
Training and Resources
Big Chicken provides comprehensive training and resources for new franchisees. Initial training is a two-week program, conducted at Big Chicken's headquarters. The franchisor offers operational manuals and ongoing support. They recommend a robust pre-opening marketing plan. Big Chicken provides access to established supply chains and vendor relationships.
Legal Considerations
Legal considerations for a Fulton Grace franchisee are defined by the Franchise Disclosure Document (FDD) and the Franchise Agreement. This franchise does not disclose lawsuits or bankruptcy information in its FDD, but prospective franchisees should still review all terms thoroughly. Consultation with a qualified attorney is essential before making commitments.
Challenges and Risks
Operating a Big Chicken franchise presents several considerations. Navigating local market competition requires understanding existing dining preferences and developing strategies to attract customers. The operational complexity of a fast-casual restaurant, from inventory management to staff training, demands efficient systems. Furthermore, reliance on specific supply chains for key ingredients necessitates robust relationships and contingency planning to ensure consistent product quality.


