Published on 21 Mar 2022 Time 3 min read Last update by 5 Feb 2024

How Zone Garage’s Franchise Complaints are Ruining Customer Trust 

pexels cottonbro 4480505 scaled

There are a lot of paths to success in business. But, there is one path that is tried and true: the franchise model. Franchises have been around for centuries, and they continue to be one of the most popular ways to start a business. Why? There are a lot of reasons, but one of the biggest is that franchises offer a level of security and support that you can’t find anywhere else. If you’re thinking about starting your own business, then you should consider franchising! But… today we are going to talk about Zone Garage and the complaints they received. 

It Wouldn’t be Wise to Invest in Zone Garage

Zone Garage

In the past few years, Zone Garage has been gaining a lot of attention due to its successful franchise model. However, this attention has not been all good. In recent months, the company has been dealing with a slew of complaints from unhappy customers. While many people are quick to blame the company’s management or customer service for these problems, there may be another factor at play: the franchising system itself. 

Why shouldn’t you invest in this franchise?

One of the biggest complaints against Zone Garage is that their franchisees are not held to the same standards as the company’s stores. This can lead to inconsistency in quality and service, which is frustrating for customers who are used to a certain level of excellence from the brand. Franchises also have less incentive to resolve customer complaints, since they know that they can simply move on to another franchise if they’re not satisfied.

Zone Garage‘s franchising system may be one of the reasons why customer trust is waning.

If the company wants to regain its good reputation, it needs to take a hard look at how its franchises are operated and make sure that they are living up to the company’s standards. Only then will customers start coming back – and bringing their friends with them.

poop 911

“I believe that this company is operating a franchise system without being registered as a franchise. I cannot find anywhere that they are registered. They claim to have 85 locations in North America, many of them are listed on this site. Since all start with the name Zone Garage, and they offer substantial assistance as well as up front charges, I believe they would need to be a franchise, and have the needed FDD.

Can the FTC advise if the necessary paperwork is in place for this company to continue franchising in the United States?”

Complaint Source: FTC Mobile Complaints

Transaction Date: 1/2/2019

Do you have any thoughts or experiences with Zone Garage that you’d like to share?

We’d love to hear from you! And be sure to check out our other blog posts for more great content. Thanks again for reading!


Speak to a franchise specialist today.

Discover which franchise is best for you.

Speak to a franchise specialist today

Access to unbiased franchise data.

Easy to access franchise data for everyone from first time franchise buyers to institutional investors buying whole franchise systems to everyone in between.