Published on 14 Apr 2022 Time 2 min read Last update by 6 May 2024

FocalPoint Coaching: The CEO Who Broke His Promise (2024)

FocalPoint Coaching

 FocalPoint Coaching is a business coaching company that promises to help businesses achieve their goals. However, they have a bad reputation for not following through on their promises.

About FocalPoint Industry

 The Educational Services sector has around 1.4 million open businesses that support over 13 million jobs. It has a market size of $2 trillion, and it contributes directly and indirectly to U.S. gross domestic product. The economy becomes more productive as it has more educated workers.

What is happening with FocalPoint Coaching?

 One of the main problems with this company is that they have bad training. They don’t properly prepare their coaches to help businesses achieve their goals. Consequently, this leads to a lot of bad service and unhappy customers.

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“I was rushed into pre-certification training, which was elementary IT/business matters. I attended certification, which was elementary cold-calling/interview techniques. No training was provided on FocalPoint’s system”.

 In addition, the CEO of FocalPoint Coaching, Steve Thompson, has a history of not paying his debts. Many people have complained that he took their money and then failed to deliver on his services.

“Immediately following training, I asked FocalPoint for my $4,500 check, but the staff claimed no knowledge. I learned Thompson/FocalPoint had a history of nonpayment of debts due to individuals. I sent them a demand letter on 7/10/18 which went unanswered. Rather than engage me in resolution, Thompson has misrepresented facts in this matter with other FocalPoint coaches in an attempt to discredit me. FocalPoint has nothing at risk, yet withholds $61,950 from a disabled veteran. Thompson’s tactics are predatory and demand an investigation. Veterans are especially at risk”.

Complaint Source: FTC Online Complaints (12/03/18).


 This is just one example of the many complaints that have been filed against FocalPoint Coaching. If you’re considering working with them, be sure to do your research first and make sure you’re aware of their history. Otherwise, you may end up regretting it.

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