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Neighborly: King of the Home Services Industry?

Written by: Patrick Findaro
Last Updated by Ailen Faiad: March 6, 2023
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This article is based on the video featured above, originally recorded for Vetted Biz Youtube Channel.

Neighborly is a holding company that provides services through a network of franchise brands in the home services industry. It was founded in 1981 by Don Dwyer, Sr. with the goal of providing high-quality, dependable home services to customers across the United States and Canada.

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Neighborly Origins

The company started with one brand, Mr. Plumber, and has since grown to include several other well-known brands.

Through its franchise model, Neighborly provides its services through a network of locally owned and operated businesses, each committed to delivering high-quality services to its customers. This model has proven to be successful, and Neighborly has grown rapidly, with over 1,500 franchisees operating in 11 countries.

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Over the years, Neighborly has received numerous awards and accolades for its commitment to franchise excellence and customer satisfaction. The company is widely recognized as a leader in the Home Services industry and is known for its innovative business model, high-quality services, and dedication to customer satisfaction. 

Neighborly Founder History

Neighborly was founded in 1981 by Don Dwyer, Sr., who saw an opportunity to provide high-quality, dependable home services to customers across the United States and Canada. The company was founded as Dwyer Group.

Don Dwyer, Sr. was born in 1944 in Detroit, Michigan, and raised in a family of entrepreneurs. He grew up working in his father’s plumbing and heating business and learned the importance of delivering high-quality services and customer satisfaction from an early age. After serving in the military and working for a few years in the Construction industry, Don Dwyer, Sr. saw an opportunity to start his own business and founded Mr. Plumber, a plumbing and heating services company.

In the early years of Mr. Plumber, Don Dwyer, Sr. faced many challenges. However, he persevered, building his business through a combination of hard work, innovation, and a focus on customer satisfaction. 

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Neighborly Starts Playing

In 1987, Don Dwyer, Sr. founded Glass Doctor, a company that provides glass repair and replacement services for homes and businesses. This was the beginning of Neighborly, and over the years, the company has grown to include several other well-known brands.

Don Dwyer, Sr. passed away in 2012, but his legacy lives on through Neighborly. The company continues to grow and expand, offering high-quality home services to customers across the United States and Canada. With its innovative business model, commitment to customer satisfaction, and dedication to franchise excellence, Neighborly is becoming an increasingly important player in the Home Services industry and is well-positioned to continue its success in the future.

Which Companies Does Neighborly own?

Neighborly owns several well-known brands in the Home Services industry. These brands include:

Mr. Rooter

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This brand provides plumbing and heating services to homeowners, including installation, repair, and maintenance services. Mr. Rooter was the first brand founded by Dwyer Group. Established in 1981 by Don Dwyer, Sr. The brand was created with the goal of providing high-quality, dependable plumbing and heating services to customers, and has since grown to become a leading provider of plumbing services in the United States and Canada.

Glass Doctor

This brand provides glass repair and replacement services for homes and businesses. This includes services such as window repair and replacement, shower door installation, and custom glass work. Glass Doctor was founded by Dwyer Group in 1987. And has since grown to become a leading provider of glass repair and replacement services. The brand is known for its professional and reliable technicians, and its commitment to customer satisfaction.

Mr. Electric

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This brand provides electrical services to homeowners, including installation, repair, and maintenance services. Mr. Electric was founded by Dwyer Group. And has since become a leading provider of electrical services in the United States and Canada. The brand is known for its professional and reliable electricians, and its commitment to customer satisfaction.

Mr. Handyman

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This brand provides handyman services to homeowners, including home repair and maintenance services. Mr. Handyman was founded by Dwyer Group and has since grown to become a leading provider of handyman services. The brand is known for its skilled and experienced handymen, and its commitment to customer satisfaction.

The Grounds Guys

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This brand provides outdoor property maintenance services, including landscaping, lawn care, and tree care. The Grounds Guys were founded by Dwyer Group and have since become a leading provider of outdoor property maintenance services. The brand is known for its commitment to providing high-quality services and its dedication to customer satisfaction.

Aire Serv

aire serv logo

This brand provides heating, ventilation, and air conditioning (HVAC) services to homeowners and businesses. Aire Serv was founded with the goal of providing high-quality HVAC services at a fair price. And has since grown to become a leading provider of HVAC services in the United States and Canada. The brand is known for its professional and knowledgeable technicians, and its commitment to customer satisfaction.

Water Out

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This brand provides water damage restoration services to homeowners and businesses. This includes services such as water extraction, structural drying, and mold remediation. Water Out was founded with the goal of helping customers recover from the devastating effects of water damage. And has since grown to become a leading provider of water damage restoration services. The brand is known for its quick response times and its commitment to customer satisfaction.

Rainbow International

Neighborly

This brand provides disaster restoration services to homeowners and businesses. This includes services such as fire and smoke damage restoration, water damage restoration, and mold remediation. Rainbow International was founded with the goal of helping customers recover from the devastating effects of disasters. And has since grown to become a leading provider of disaster restoration services. The brand is known for its quick response times, its professional and knowledgeable technicians, and its commitment to customer satisfaction.

Neighborly Summary

Neighborly is a holding company that offers a variety of home services through its network of franchise brands. Each brand focuses on a specific aspect of home services and provides high-quality, dependable services to customers. The company was founded in 1981 by Don Dwyer, Sr., who saw an opportunity to provide high-quality, dependable home services. And has since grown to become a leader in the Home Services industry. With its innovative franchise model and commitment to customer satisfaction, Neighborly is well-positioned for continued success in the future.

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