Servpro Industries: A Franchisee’s Nightmare

Written by: Vetted Biz Research Team
Last Updated by Brenda Bagnoli: August 24, 2022
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Servpro Industries, Inc. is a company accused of fraudulent franchise practices. Specifically, there has been a charge against them for refusing to return the money of their franchisees, and never sending any disclosure documents. This has caused their franchisees to lose all their money.


What Service does Servpro offer?

Servpro Industries is a company that specializes in cleaning and restoration services for both residential and commercial properties. They have been in business for over 50 years, with franchises all over the United States. They offer a wide range of services, including water damage restoration, fire damage restoration, mold removal, and more. Servpro Industries, Inc provides their franchisees with training and support through every step of their business journey. This includes helping them find the right location, providing world-class training, and offering ongoing support through every phase of their business. They are committed to helping their franchisees succeed.

Or at least they used to, before they betrayed their franchisees’ trust. Some of them had invested their life savings into the franchise, only to be left high and dry. The company stopped providing support, leaving their franchisees to fend for themselves. 

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The Truth About Servpro 

Servpro took $36000 without any signed the agreement or receipt, and then refused to return it back. Never proved any document listed on receipt, never sent me any franchise disclosure document. Only let me print 3 out pages from the internet…

“… I lost all of my husband’s police retirement, and all my savings. Big scammer company, they termination rate is 55% of a new franchise, all sued the franchise in TN”

Source: Consumer complaint – Internet (4/20/2019)

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Servpro Industries, Inc. is facing a class action lawsuit from those franchisees. The suit alleges that the company misrepresented its business model, failed to provide adequate support, and engaged in other unfair and deceptive practices. 

If you are considering investing in a Servpro franchise, you may want to reconsider. There are other Cleaning and Maintenance franchises available for you in the market. If you are interested, visit our exclusive Cleaning and Maintenance industry guide.


If you’re looking for a reputable company to invest your hard-earned money in, look no further than Vetted Biz. We vet businesses in a way that you don’t have to. And we only recommend companies that we would invest in ourselves.

Save yourself the trouble and check out Vetted Biz today!

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