Published on 16 Aug 2021 Time 15 min read Last update by 14 Sep 2023

Starting a Crumbl Cookies Franchise in 2023

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Crumbl Cookies franchise is a rapidly growing cookie franchise with over 300 locations across the United States. The company was founded in 2017 by Blake Robinson and Bryan Blakely, two friends who wanted to create a cookie shop that offered something unique and delicious. Crumbl Cookies quickly became popular for its unique and delicious flavors, which change weekly. The company also offers a variety of other products, including ice cream, milk, and coffee. Crumbl Cookies is a popular destination for both locals and tourists alike. The company's cookies have been featured in numerous publications, including Forbes, The New York Times, and The Wall Street Journal. Crumbl Cookies is a great place to enjoy a delicious cookie and a cup of coffee with friends or family.


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Crumbl Cookies Headquarters

The Crumbl Cookies Franchise is a Utah-based limited liability company and was formed on February 9th, 2018. A parent company was later formed on May 29, 2019 named Crumbl Enterprises. Affiliate companies include Crumbl LLC, another Utah limited liability company organized on August 14, 2017 and Crumbl IP, LLC, which was organized two years later on November 21, 2019.

This article provides insight about Crumbl Cookies franchised units in the United States.

Crumbl Cookies has expanded to over 350 bakeries in 42 states, making it the fastest-growing cookie company and soon to be the largest one. 350+ units are franchise owned and only one unit is company owned.


How Much Is a Crumbl Cookies Franchise?

Crumbl Franchise Fee: $50,000

Crumbl charges $50,000 for the regular initial fee, but for territory reservation agreements, which allow for franchisees to open multiple Crumbl units, the initial fee is $150,000 for the opening of 3 locations.

Franchise Cost

The total investment necessary to begin operation of a standard Crumbl Cookies franchise is from $367,666 - $1,404,333.

Crumbl Cookies Franchise Cost Breakdown

Initial Franchise Fee $50,000 ($25,000 if signed before jun 30 of 2022)
Initial Tech and other Equipment Package $75,500 - $315,000
Initial training fees, and travel, lodging, food, and other expenses while training $20,000 - $30,000
Real Estate and Improvements $75,000 - $640,000
Rent (3 months) $16,666 - $83,333
Professional Fees $8,000 - $53,000
Equipment, furniture, fixtures, decor, and supplies $75,000 - $100,000
POS system, computer hardware & software $3,500 - $15,000
Signs $6,500 - $32,000
Misc. Opening Costs $2,500 - $30,000
Opening Inventory $5,000 - $16,000
Additional Funds (3 months) $10,000

How Much Do Franchise Owners Make?

The financial representations in Crumbl’s FDD took a subset of continuously operating franchises throughout the year 2022. According to their FDD, out of the pool of such 324 Crumbl locations that operated continuously for the 2022 calendar year and are included in the data, 150 locations (approx. 46.3%) met or surpassed the average Total Revenue, 153 locations (approx. 47.2%) met or surpassed the average Gross Profit, and 136 locations (approx. 42.0%) met or surpassed the average Net Profit.

Crumbl Franchise Sales Figures (Yearly)


2022 Calendar Year Average High Median Low
Total Revenue $1,838,908 $4,022,090 $1,796,339 $589,291
Gross Profit $775,510 $1,981,642 $756,634 $164,310
Net Profit $298,319 $1,117,012 $256,029 - $160,202 (loss)

Median Net Profit

A median net profit of $256,029 means that most Crumbl Cookies Franchise owners can expect to earn a profit in only a few short years. With a franchise costing between $367,666 - $1,404,333 and it taking about 2 years on average to open a food and beverage franchise there are calculated return on investment findings below.

Initial Investment (midpoint) %Profit margin of average franchise sales Estimated profits Time to recoup investment
$885,999 10% $145,058 8 years
17.65% (Median) $256,029 5.5 years
20% $290,117 5 years

The median Crumbl Cookies Franchise operator can expect to recoup their investment in as little as 5.5 years! This is from the time they begin the franchising process. From the minute their location has its grand opening it takes about 1.5 years to recoup the initial investment. Crumbl Cookies are not only a popular dessert destination, they are also highly profitable!

2021 2020 2019
Royalties $ 30,086,511 $ 7,193,704 $ 2,322,929
Advertising and marketing fees $ 8,216,207 $ 3,457,560 $ 1,461,894
Franchise fees $ 2,540,912 $ 692,834 $ 179,692
Supply fees $ 2,463,280 $ 888,145 $ 321,897
Additional service fees $ 1,040,919 $ 469,032 -
Technology fees $ 1,078,700 $ 339,500 $ 42,600
Gift card breakage $ 210,770 - -
Merchant fees $ 580,171 $ 215,604 -
Other revenue $ 422,105 $ 166,100 $ 5,831
Total Revenues $ 46,639,575 $ 13,422,479 $ 4,334,843
Cost of revenue 11,721,817 5,012,402 1,825,273
Operating Expenses 12,521,277 5,791,587 2,236,786
Income from operations 22,396,481 2,618,490 272,784
Gross Profit $ 34,917,758 $ 8,410,077 $ 2,509,570
Interest expense (2,584) (4,399) (8,810)
Gain (loss) on disposal of property equipment 30,484 (49,603) (4,048)
Total other income (expense) 27,900 (54,002) (12,858)
Net income  $ 22,424,381 $2,564,488 $259,926
Members' Deficit — Beginning of Year (1,655,043) (395,760) (188,576)
Contributions from Members 12,229 12,146
Distributions to members (25,571,672) (3,836,000) (479,256)
Members' deficit — End of Year $ (4,802,334) $ (1,655,043) $ (395,760)

Crumbl Cookies Franchise Income Statement Key Insights

The year that Crumbl first started franchising, they encountered a loss in their net income. However, the subsequent year they made a startling rebound, likely due to the growth and success of new franchises. In 2020 Crumbl Cookies had a net income of $2,564,488, and in 2021 it grew nearly ten times as much to $22,424,381. Crumbl Cookies is seeing dramatic growth in a very short time period, which allows it to continue to open new franchises and begin seeking alternative revenue streams. Note that because Crumbl is both on the smaller and newer end of franchises in the Food and Beverage industry, their revenue may not be as comparatively high.

crumbl cookies

Crumbl Cookie Franchise Competition

Competitors of Crumbl Cookies are other high end bakeries and cookie delivery companies such as Cookie Advantage, Baked Cookies & Dough, Great American Cookies, and Le Macaron. They also compete indirectly with other fast food concepts in the baked goods industry, such as donut franchises like Krispy Kreme or cinnamon roll franchises like Cinnabon.

Crumbl Cookies Franchises have entered a highly competitive market. Baked goods and ice cream have been around for centuries and there are countless outlets across the U.S. In 2021, the U.S. bakery market was valued at $46.3 billion and is expected to reach $53.3 billion by 2028. The U.S. ice cream market was valued at $18.2 billion in 2021 and is expected to reach $22.4 billion by 2028. Given recent economic uncertainty, many consumers may be hesitant to pay a premium price for cookies and ice cream. This may cause consumers to turn towards store-bought dough such as Nestle Toll House, Betty Crocker, and Pillsbury. In 2021, the U.S. market for store-bought cookie dough was valued at $1.2 billion and is expected to reach $1.5 billion by 2028. The U.S. market for store-bought ice cream was valued at $6.2 billion in 2021 and is expected to reach $7.3 billion by 2028. Crumbl Cookies Franchises will need to find ways to differentiate themselves from the competition and offer a value proposition that appeals to consumers. They could do this by offering unique flavors, high-quality ingredients, or a convenient delivery or pickup option. Crumbl Cookies Franchises could also focus on marketing their products to millennials and Gen Z, who are more likely to spend money on premium food and experiences.
During warmer times of the year consumers may opt for traditional ice cream stores despite Crumbl Cookie Franchises having these options. Many consumers turn to soft-serve ice cream in the summer causing them to seek out traditional outlets.

How Many Crumbl Cookies Franchises Have Opened/Closed?

Systemwide Outlet Summary for Years 2019—2021

Outlet type Year Outlets at the Start of the Year Outlets at the End of the Year Net Change
Franchised 2020 54 141 +87
2021 141 325 +184
2022 325 688 +363
Company-Owned 2020 1 1 +0
2021 1 1 +0
2022 1 1 +0
Total Outlets 2020 55 142 +87
2021 142 326 +184
2022 326 689 +363

2022 Results

Crumbl Cookie Franchises had a staggering 2021 and 2022, by more than doubling total locations across the U.S. each year, they have greatly benefited from the shift toward delivery and takeout since the start of the Covid-19 pandemic. Crumbl Cookie Franchises tapped into social media outlets to gain a large audience. As a result, people began going out of their way to find a Crumbl Cookies Franchise near them. This leads to significant word of mouth and as a result, the Crumbl Cookie Franchise became a phenomenon overnight.

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Where Are Crumbl Cookie Franchise Locations in 2022?

How many Crumbl Cookie Franchises are there? In 2021 Crumbl added an additional 185 franchised locations! There are now a total of 326 total Crumbl franchises plus the single company owned and operated in Utah. A list of the ten states with the most Crumbl franchises can be seen below:

State Number of Locations
Texas 40
California 36
Utah 27
Florida 21
Arizona 17
Colorado 15
North Carolina 13
Oregon 13
Tennessee 12
New Jersey 11

That’s a lot of cookies, but to put it in full perspective find a map of all Crumbl Cookies Franchise locations across the U.S. below.

crumbl cookie franchise

Franchise Opportunities

While Crumbl Cookie Franchises grew dramatically in 2021 there are still plenty of opportunities for new franchises to open. For example, Massachusetts, which is the home to the Chocolate Chip Cookie, only has 3 Crumbl Cookie franchises in Station Landing, Saugus, and Woburn. While the state has numerous specialty bakeries and dessert-themed fast-casual restaurants, there is a tremendous opportunity for future franchises.

In addition, the state of New York only has a single Crumbl Cookie Franchise! While New York City real estate is quite expensive this is an untapped market for Crumb Cookies to break into. Crumbl Cookie Franchises in New York City will be able to stay open later and be able to drag in higher revenue as a result. While Crumbl Cookie Franchises are opening up all over the map there are still countless opportunities across the country to serve the public some sweet desserts.

Who Owns Crumbl Cookies Franchise?

Crumbl Cookies Franchises is operated by Crumbl LLC, and is based out of Utah. The first Crumbl Cookie location opened on August 14th, 2017. Crumbl LLC owns all the licensing and intellectual property rights to Crumbl Cookies Franchises. Jason McGowan (CEO), and Sawyer Hemsley (COO) are the co-founders of Crumbl LLC. In fact The Co-founders are cousins making Crumbl Cookies a family business.

The cousins opened their first store in 2017, while Sawyer was still attending Utah State University. The cousins spent thousands of dollars developing their recipes and creating cookies that live up to the brand that they had envisioned. From the very beginning they knew it would be an essential part of the Crumbl Cookie Franchise process to have customers walk in and see the entire baking process be conducted directly in front of them. The cousins wanted to create a unique atmosphere that also showed customers the ingredients actually going into the cookies they will be eating.

Crumbl Cookies Franchise Menu and Prices

The Crumbl Cookies Franchise menu includes a wide variety of cookies and ice cream. The cookies change on a weekly basis, so there's always something new to try. Some of the most popular cookies include the Classic Krispy Bar, Caramel Shortbread with Twix, Peach Sugar, Peanut Butter Cup with Reese's, and Original with M&Ms. The world famous Milk Chocolate Chip cookie is always on the menu, though. And if you're looking for something cold, they also have a variety of ice cream flavors, including Cookie Dough Crunch, Raspberry Cheesecake, Brownie Fudge, Snickerdoodle, Peanut Butter, and Vanilla Bean.

The Crumble Cookie Franchise Prices can be found below:

Cookies Total Price Price Per Cookie
Single Box $4.38 $4.38
4-Pack Box $15.38 $3.85
6-Pack Box $21.95 $3.66
Party Box (12 Cookies) $38.45 $3.20
crumbl cookie franchise
Ice Cream Total Price Price Per Half Pint
Single Cream Half Pint $4.38 $4.38
Cream Carrier 4 Half Pints $15.38 $3.85

How Much Can a Crumbl Cookies Franchise Owner Make?

The median Crumbl Cookie Owner in 2022 earned $1,796,339 in total revenue with a net profit of $256,029. The high is $4,022,090 in total revenue and $1,117,012 in profit. The low end is $589,291 in revenue with a $160,202 net loss. Given the $367,666 - 1,404,333 investment to open a Crumbl Cookie Franchise that is a pretty standard return on investment. You used to be able to make a lot more money with a Crumbl Franchise, but now it is falling behind its old figures and more in-line with industry standards, specially as the higher end of cost has ramped up from around $650k to almost 2.5x of $1.4 million.

We estimate that there are multiple Crumbl Cookies franchise owners making over $1 million per year!

Crumbl Cookies Franchise App

Crumbl Cookies Franchise while a chain of specialty baked goods and ice cream has a strong digital presence. Jason McGowan and Sawyer Hemsley saw the need for specialty bake shops to have easy and fast ordering processes. Additionally, to compete with national chains they needed to be able to deliver. The Crumbl Cookies Franchise App allows customers to order pick-up both in store and curbside as well as offers local delivery options. The app also lays out all prices and visualizes the different deals in a simple format.


How to Open a Crumbl Cookies Franchise?

Crumbl Cookies Franchise Requirements

Crumbl Cookies is a full time commitment and “isn't a side hustle” per their website.

They are looking for owners who are prepared to put the apron on and roll up the sleeves.

They require minimum liquidity of $150,000 and most franchisees seek financing through the SBA loan program.

7-Step Process to Become a Crumbl Cookies Franchisee

Step 1- Introduction to Crumbl

Overview of the Crumbl Franchise Opportunity including:

  • Expectations
  • Available locations
  • Costs & items
  • Reception of the Franchise Disclosure Document (FDD).

Review the FDD and take the steps to prepare for the interview in Phase 2. This is also when you will select your territory.

Step 2- Interview

This interview is an opportunity for you to meet with the management team and better understand the potential operation plan.

Step 3- Proposing a Location

Submit a location within your selected territory for approval.

Step 4- Completing the Purchase

After your location is approved, you’ll then sign the Franchise Agreement and pay the Crumbl Cookies franchise fee and other initial fees.

Step 5- Onboarding

All necessary training and orientation then takes place to prepare you for opening your Crumbl cookies bakery.

You will receive support to ensure that when your doors open, you are fully prepared to bake, make, and operate your store in the ‘Crumbl way’.

Step 6- Construction

Begin physical construction and buildout of your Crumbl location, including all necessary permits.

Step 7- Grand Opening

Grand Opening day arrives! Crumbl bakery will now be fully operational and open to all cookie-lovers in your area.

crumbl cookies

Lack of Crumbl Franchise Opportunities Available to Open in the U.S.

Before you start the application process, make sure you are in a state that does not already have a franchise operating or under construction (over 800 to date). Many states/ cities in the U.S. are already taken by current Crumbl Cookies franchisees. Unfortunately, as of the date of the writing of this article, you cannot open a Crumbl franchise in the USA as they are all sold out. However, you should check out the Crumbl Cookies Franchise page to see if any new locations have opened up in availability

Pros and Cons of Opening a Crumbl Cookies Franchise

Crumbl Cookies is a popular bakery chain that specializes in gourmet cookies. The company was founded in 2017 and has since grown to over 300 locations across the United States. Crumbl Cookies has been praised for its delicious cookies, its innovative business model, and its strong brand identity. However, the company has also been criticized for its high prices and its lack of healthy options. Pros:
  • High demand for cookies: Cookies are a popular snack food, and there is always a demand for them. This means that there is a good chance that a Crumbl Cookies franchise will be successful.
  • Innovative business model: Crumbl Cookies has a unique business model that has been very successful. The company rotates its menu every week, which keeps customers coming back for more.
  • Strong brand identity: Crumbl Cookies has a strong brand identity that is recognizable and appealing to consumers. This can help to attract customers and build brand loyalty.
  • Low start-up costs: The start-up costs for a Crumbl Cookies franchise are relatively low, which makes it a good option for entrepreneurs who are looking for a relatively affordable investment.
  • High prices: Crumbl Cookies are relatively expensive, which can deter some customers.
  • Lack of healthy options: Crumbl Cookies do not offer many healthy options, which can be a drawback for some consumers.
  • Intense competition: The cookie market is very competitive, which means that Crumbl Cookies franchises will need to work hard to stand out from the competition.
  • Limited hours of operation: Crumbl Cookies are only open for a limited number of hours each day, which can be inconvenient for some customers.
Overall, owning a Crumbl Cookies franchise can be a good business opportunity. However, it is important to weigh the pros and cons carefully before making a decision.

Crumbl Cookies Franchise Conclusion

Crumbl Cookie Franchise is a fairly new and unique franchise concept that has shown relatively high profitability in recent years. With signature cookie flavors that are either served warm or chilled, Crumbl takes the art of cookie baking to the next level. Furthermore, Crumbl is starting to make a name for itself in the Food and Beverage industry, as it now has over 300 locations across the U.S. The app makes it easy for customers to either pick up their cookies or have them delivered. Crumbl Cookies Franchise having started just before the start of the Covid-19 pandemic allowed the company to pivot quickly. The need for quick service and delivery is essential in the Food and Beverage Industry today. The business while young has a bright future and there are definitely some sweet profits to be earned.

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